Shipping & Returns

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Shipping & Delivery

All prices are in Australian dollars and include GST.
We accept payment via PayPal, Credit or Debit Card. 

Please allow 3-7 business days for delivery after payment confirmation.
7-10 days if purchasing outside Australia.
All postage is handled via Australia Post.
We use shipping cartons made from 100% recycled material.
Parcels dispatched with Green-Pak Biodegradable Loose-fill.

Delivery by (business days after posting)

Between Sydney / Brisbane; Sydney / Melbourne; Melbourne / Canberra; Melbourne / Adelaide 2-3 days

Between Sydney / Adelaide; Melbourne / Brisbane; Melbourne / Tasmania; Adelaide / Canberra 3-4 days

Between other capital cities 5-6 days

To other interstate locations Please ask at your local Australia Post retail outlet

Delivery by (business days after posting)

Within metropolitan areas of capital cities or within the same city or town or environs up to 2 days

Between metropolitan area of capital cityand a country location 3-4 days

Between country location 7-10 days

We trust that your shopping experience with us will be satisfying every time. If this is not the case please contact us so that we can discuss your concerns.

Easy Returns & Exchanges

Returns and refunds are provided that you Inform us within 7 days of receipt of the item.
That the product is returned to us in its original condition.
You pay all costs, including postage, to return the product to us, we will reimburse you for the return postage.
We will only refund costs once the goods have arrived at PO Box 2108, Noosa Heads QLD 4567
Damaged Goods
Surfpaste may request photo’s of damaged stock.
Please email photo’s to info@surfpaste.com
Incorrect or missing items
Should you receive your order and it has been packed incorrectly or missing an item purchased please contact us within 7 days and we will correct/replace your item at no cost to you.